Effective Date: June 16, 2025

At TerraVia Travel LLC, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect only the information necessary to deliver our services, including name, contact details, and billing information.

For payments, we use Stripe to securely process transactions. When you pay by bank account (ACH), Stripe may collect financial data such as your bank account number and balance through their Financial Connections service.

2. How We Use Your Information

We use your information to:

• Fulfill travel services you’ve requested

• Send invoices and payment reminders

• Communicate with you regarding your booking or transaction

We do not store or directly access your bank account details. All financial data is handled securely by Stripe, in accordance with their Privacy Policy.

3. Third-Party Services

We partner with Stripe to process payments. When you provide payment information, it is sent directly to Stripe. We do not see or store sensitive bank data such as account numbers or balances.

4. Your Rights

You can request to access, correct, or delete any personal information we hold about you by contacting us at laura.vanderneut@fora.travel.

5. Contact Us

If you have any questions about this policy, you can reach us at:

TerraVia Travel LLC
Laura Vander Neut
laura.vanderneut@fora.travel